Jacqueline Lauder is the Director of Community Giving for Independence at Home – a SCAN Community Benefit. She is responsible for connecting with senior service organizations in the SCAN service area in order to provide support to their programs. In addition, Jacqueline is responsible for the management of the Health & Wellness division that provides health education in the community and resources for the community at large through a toll free telephone line. As the former Director of Education and Health Insurance Counseling and Advocacy Program (HICAP) for Council on Aging Orange County, she is an expert on aging issues and Medicare. Jacqueline is an educator and advocate for all Medicare beneficiaries as well as the aging “boomer” population. She has developed a video series for an International Aerospace Company to provide critical information to help their employees, family members and community navigate the challenges that come with aging.
Jacqueline designed, edited and published the most comprehensive Senior Guide for Orange County residents and community. The Guide is still the leading publication with the OC Register and has served as a model for aging services information. As the former Director for HICAP, she increased community outreach during the implementation of Medicare Part D by 400%. As the former manager for Feedback Foundation (Community SeniorServ), she managed the Home Delivered Meal Program as well as the Case Management Program. When Jacqueline left, she served on the Board of Directors for Feedback Foundation, the largest social service and elderly nutrition program in Orange County. She has also served as an Advisory Board Member for In Home Supportive Services (IHSS) – Orange County Board of Supervisors. Ms. Lauder is a guest lecturer at California State University Long Beach where she lectures on policy programs and aging.
Jacqueline is a graduate of California State University Fullerton. She holds a Master’s of Science Degree in Gerontology with an emphasis in Public Administration.